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Debit card/-i FAQ

Frequently asked questions about debit card/-i SMS transaction alerts

When will I receive SMS transaction alerts?

We will send you SMS transaction alerts when the following transactions have been made with your debit card/-i:

  • First-time cash withdrawal at an HSBC/HSBC Amanah ATM
  • All purchases, including Card-Present (CP) and Card-Not-Present (CNP) ones
  • Cash withdrawals at overseas ATMs
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