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Service Downtime Notice

Service downtime notice

Scheduled maintenance:

Affected Services
Maintenance Date & Estimated interruption period (Malaysia local time)
Debit Card Transactions
5 Dec 2021 (01:00am - 06:00am)

Online Banking

Mobile Banking

5 Dec 2021 (06:00am - 07:00am)
Debit Card Transactions - MyDebit

5 Dec 2021 (12:00am - 08:00am)

8 Dec 2021 (12:00am - 06:00am)

eStatement
12 Dec 2021 (02:00am - 08:00am)

Online Registration

Online Password Reset

Offline Password Reset

7 Dec 2021 (12:00am - 05:30am)
JomPAY

7 Dec 2021 (02:00am - 04:00am)

9 Dec 2021 (02:00am - 04:00am)

10 Dec 2021 (02:00am - 04:00am)

Scheduled maintenance:

Affected Services
Debit Card Transactions
Maintenance Date & Estimated interruption period (Malaysia local time)
5 Dec 2021 (01:00am - 06:00am)
Affected Services

Online Banking

Mobile Banking

Maintenance Date & Estimated interruption period (Malaysia local time)
5 Dec 2021 (06:00am - 07:00am)
Affected Services
Debit Card Transactions - MyDebit
Maintenance Date & Estimated interruption period (Malaysia local time)

5 Dec 2021 (12:00am - 08:00am)

8 Dec 2021 (12:00am - 06:00am)

Affected Services
eStatement
Maintenance Date & Estimated interruption period (Malaysia local time)
12 Dec 2021 (02:00am - 08:00am)
Affected Services

Online Registration

Online Password Reset

Offline Password Reset

Maintenance Date & Estimated interruption period (Malaysia local time)
7 Dec 2021 (12:00am - 05:30am)
Affected Services
JomPAY
Maintenance Date & Estimated interruption period (Malaysia local time)

7 Dec 2021 (02:00am - 04:00am)

9 Dec 2021 (02:00am - 04:00am)

10 Dec 2021 (02:00am - 04:00am)

Please be advised that all the affected services as listed above will not be available during the mentioned scheduled maintenance period.

All services will be available as normal after the interruption period. We would like to advise you to make prior arrangements in relation to the affected services to avoid any disruption.

Should you have any enquiry in relation to the above, please call our Telebanking Centre at 1-300-88-1388 (within Malaysia) or 603-8321 5400 (from overseas) prior to the Interruption Period.

We apologise for any inconvenience caused.

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