Top of main content

Frequently asked questions

What is HomeSmart/-i?

HomeSmart is a revolving home loan facility with a straightline repayment schedule that is flexible and offers potentially higher interest savings.

It is for financing new properties (under construction or completed), sub-sale and refinancing.

What are the benefits of HomeSmart/-i?

HomeSmart allows customers to deposit more than the actual instalment amount and to withdraw the excess payments, so long as it is within the facility term and limit. Interest is calculated on the outstanding facility amount, so if customers prepay more than their instalment, the interest is lower.

What is the minimum and maximum loan tenure?

The minimum loan tenure is 5 years. The maximum is 35 years or up to 70 years old, whichever is earlier and is subject to the bank's discretion.

What is the interest rate?

The HomeSmart interest rate is pegged to the Base Rate (BR) with a spread.

What is the minimum and maximum loan amount?

The loan amounts are from RM50,000 to RM5,000,000.

What fees and charges do I have to pay?

  • Stamp Duty
    As per the Stamp Act 1949 (Revised 1989).
  • Legal fees and disbursement fees
     - Legal fees (and applicable tax, if any).
     - Disbursements including fees for registration of charge and other related charges.
  • Monthly service fee
    Monthly fee of RM10 (and applicable tax, if any) for the term of the loan.
  • Commitment fee
    Commitment fee of RM40 will be charged per month if the average outstanding balance for that month is less than 50% of the facility limit. This fee shall only be imposed for a period of 5 years after full disbursement of the facility.

Can customers prepay or redraw from the facility?

HomeSmart allows customers to prepay and redraw the prepayments at any time. The redrawal amount depends on the available HomeSmart facility limit and tenure. Customers do not need to give notice to prepay or redraw, and there are no charges for redrawal.

The HomeSmart account comes with a chequebook and ATM card and be accessed online and via phone banking.

Can customers make early settlement?

Customers can make early settlement and redeem the loan by giving the bank 1 month's written notice. If the loan is within the lock-in period, there will be early settlement charges.

How to apply?

Through our website, the contact centre or the nearest HSBC Bank or HSBC Amanah branches.

What are the documents required?

  • A photocopy of your identity card or passport
  • Latest 3 months' salary slips
  • Latest income tax return form (Form B/BE) or EA form or latest EPF(Employees Provident Fund) statement dated within last 12 months
  • If new salaried employees (at least 3 months in service), Letter of Appointment or Confirmation letter from employer stating salary/allowances
  • Sale and Purchase Agreement/deposit or booking receipt/letter of offer from the housing developer
  • A photocopy of the land title (if any)
  • The latest bank statements dating back 6 months (compulsory in the absence of salary slips and/or EA Form) showing salary/payment credited to the account
  • For self-employed, to provide business registration documents, latest 6 months bank statements, latest financial statements and other supporting documents.

How can I work out the estimated instalment amount?

From our sales personnel.

How much can I borrow?

The maximum margin of financing is 90% of the current market value/net purchase price, whichever is lower and is subject to credit evaluation by the Bank.

Can I apply for a top-up facility for personal use?

Existing home loan customers with who have a good 12-month repayment track record may apply for the HomeSmart Reserve for a top-up facility. The loan amounts are from RM20,000 to RM2,000,000. The maximum margin of finance is 90% of the current market value and is subject to credit evaluation by the Bank.

If I have a property that is not charged to any bank, can I charge it to your bank for personal use?

Yes, you may apply for our HomeSmart Advantage which is for completed and unencumbered properties only. The amounts are RM50,000 to RM2,00,000. The maximum margin of finance is 90% of the current market value and is subject to credit evaluation by the Bank.

Listening to what you have to say about services matters to us. It's easy to share your ideas, stay informed and join the conversation.